Diagnose issues and initiate appropriate actions for repair to return the infrastructure systems to full operational status if feasible; or if not feasible, initiate appropriate protocols to circumvent the failure or minimize impact. Performs after-hours maintenance as required. Promptly escalate issues to appropriate vendors or team members as required, Produce regular performance and capacity summaries and status reports for senior management, (May) create, publish, and update related IT status communications and training documentation, Ensure appropriate communication between teams to identify and/or work on ongoing issues to a resolution, Maintain strong vendor relationships and oversight to ensure the success of outsourced services and implementations. Your CV should not be a dry read, so strive to make it both interesting and informative. Monitor that the sales price and actual installation costs coincide, The Engineer/Estimator will follow Company guidelines on preferred selection of vendors and products. RE: Telecom Engineer CV Sample - Telecom Engineer CV formats / templates -Ishita kispotta (08/18/12) Telecom engineer cv sample Gunjan Mobile: +91-98***** gunjan***@gmail.com Career Summary-Highly qualified Telecommunication professional with experience in research, operational industry and telecommunication systems. Create pricing and selection of components, hardware, software and services required for project implementation. Possess a strong understanding and base of knowledge in the installation of the following telecommunications systems, Telecommunications transmission (including SONET and DWDM fiberoptics systems, digital microwave and satellite communications), IP data networks (including data center infrastructure, WAN and LAN systems), Voice systems (including VoIP and traditional PBX systems), Radio systems (including RoIP, conventionaland trunked radio system), Remote telemetry (including SCADA and protective relay equipment), Define, produce and validate all the application data and parameters needed to customize the customer solution, either at System level or at Subsystem level (e.g. There are plenty of opportunities to land a Telecom Field Engineer job position, but it won’t just be handed to you. Present the most important skills in your resume, there's a list of typical telecom engineer skills: Strong problem solving skills. Advanced knowledge of Avaya telephony systems ( Communication Manager, Session and System Manager, Aura Messaging, Call Center, Application Enablement Services, and Client Enablement Services), LifeSize and Tandberg Video System support experience, Experience with MobileIron and Blackberry Enterprise management, Excellent communications skills (written and verbal), Bachelor's Degree in Engineering, MIS, or Computer Science, Knowledge of Verint Call Recording, Taske Reporting, Radvision Video System support and Session Border Controller management, Ensures completion of assigned project tasks within budget, schedule, and in accordance with requirements, Assists in the planning and development of the project scopes, procedures, budgets and overall project schedules. Travel? Inventory and availability, metrics/KPI identification, and problem knowledge base management. Activity research new/better ways to improve telecommunications functionality across the business, Minimum four years telecommunications experience required, Minimum two years required operating in a telecommunications platform (e.g. Following up and supervising the installation field of telecom-GSM project Installation, operation and maintenance of all telecom and power equipment in the telecom sites Manage/Administer carrier orders for local and long distance circuits and associated terminations, Plan, design, document and execute major telecommunication/PBX projects/maintenance both internal to Fiserv and globally, Develop and maintain company-wide Telephony applications, Business Continuity and Disaster Recovery documentation, Assist and lead resolution of all issues. Leadership and Customers as needed, Bachelor’s Degree in Computing & Information Systems or equivalent IT programme, 3-5 years in IT working with telecommunications and firewall equipment, 2-3 years in building, supporting, managing campus network and, Working knowledge of CoBit and ITIL best practices, Working Knowledge in Voice, Data and Firewall Systems, Report Writing and Project Management Skills, Good knowledge of data communication and data security systems and concepts, Telecom technologies and Network Concepts (interfaces, standards, protocols), Networking technologies e.g. 123 Main Street, San Francisco, CA 94122. Maximize the capacities through ongoing capacity planning. Related: Engineering,Telecommunications Engineers. Participate in on-call afterhours support rotations. Specialize in Subject Matter Expert services central office engineering and BTS/MW engineering. Telecom Engineer Cv 1. Avaya System and Session Manager, Avaya CM, Avaya Modular Messaging and AAM, Interactive Intelligence CIC/Dialer, Cisco Call Manager, Sonus, Radisys, VoIP, SIP, sniffer, etc.) Skilled in wireless OEM-to-installation projects cable running diagrams and materials applications. Include the Skills section after experience. Crafting a Telecom Field Engineer resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Responsible for providing on-site technical service and support for customers and installers. ... division is seeking to increase our internal team through the addition of an experienced wireless communications field engineer ... Telecom Engineer- Multiple Roles. Virtual server, SQL, Unix, Good understanding of test environments and current interfacing platforms, Familiarity with AVAYA Aura System, Communication Manager, and Session Manager, Advanced experience with Telecom Carrier services; ordering, installation and troubleshooting, Understanding of data network fundamentals such as switching and routing, Skilled at integrating other ancillary voice products, such as Verint Witness recording platforms, Avaya AES, and E911 platforms, Strong knowledge of networking principles and understanding of SIP, H.323, TCP/IP, IP VLANs, Ethernet, Routing, Switching, DHCP, DNS and QoS, Drive the physical networking infrastructure for Microsoft data centers/co-location facilities, Work with Data Center Operations and partner on standards, requirements, and materials, Develop low voltage power and cooling standards for information technology equipment at various units of scale, small to large in partnership with other engineering disciplines, Lead kickoff and drive cross-functional meetings of Division 27 scope for multiple capital projects. Inventive Telecom Field Engineer who utilizes intelligence ingenuity and experience to consistently solve complex telecom engineering problems. Foundational support work within Cisco ICM ISE ACD Scripting environment. TELECOM NETWORK ENGINEER/ TEST ENGINEER SYSTEM INTEGRATOR/NETWORK PERFORMANCE MANAGER/ BUSINESS ANALYSIS. Track all site visits and keep detailed information of site conditions for use in the design of the engineering solutions, The Engineer/Estimator will act as liaison between and meet with sales, project management and operations when project is turned over for installation. Troubleshoots and resolves chronic and catastrophic problems, Identifies performance issues, interprets trends (e.g., traces of network traffic), and implements improvements, Writes documentation, including policies and procedures, Troubleshoots and resolves the most complex network issues, Completes network capacity planning activities, including monitoring the network and establishing network capacity metrics. Dedicated to helping job seekers find work during the pandemic. Create a Production Resume Develop and define processes and systems, ensuring the solutions will support integrated enterprise applications, infrastructure technology, and data, Provide estimated timelines, cost/benefit, and risk analysis to project stakeholders (senior management/IT/Finance/project team) for preferred and alternative design solutions. Knowledge of Network topology (layer 1&2), QoS, routing, switching and converged integrated systems, Optional Desired Skills: Background on Operating Systems, VMware, application databases and server patching, Bachelor’s Degree or equivalent UC technical work experience, 3+ years’ experience in VoIP initiatives and configuring/optimizing all VoIP/IP/UC systems and services, Technical certifications from Global Knowledge, Avaya or equivalent (Telephone system installation and administration, contact center and voicemail), Proficient in MS Office (Outlook, Word, Excel, Visio, etc. Conducts formal training sessions, one-on-one sessions, and recommends training vendors, Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Verifies network installations meet production acceptance standards, Provides expert level Tier 3 telecom network services for the most complex issues elevated from the Support Center and Technical Services groups. Primary upward interaction is with direct supervisor, May interact with peers and/or management levels at a client and/or within Accenture. Telecom Project Manager CV Must-Haves What Does Telecom Project Manager Do? Assist in the research, design, and installation of carrier circuits. Utilized Mu Dynamics SmartBits and BreakingPoint Systems to perform telecom/network system tests. Interfaces with telecom vendors regarding ordering, billing and troubleshooting circuit issues, Establish a working relationship with public safety and city/town IT staff throughout the Region, Review fiber and conduit maps in various formats as produced by each municipality, Discuss options for fiber connectivity with each municipality and the appropriate fiber vendors, Work with the clients' Project Manager to review tasks, time schedules, deliverables and next steps, Document and map options for fiber connectivity using ARCGIS, CAD or another City-approved application, Develop detailed plans for implementing proposed fiber connectivity solutions; include justifications, risk assessments, possible roadblocks and cost estimates, Provide advice and act as a fiber connectivity subject matter expert for the Region, Identify and solve fiber connectivity issues, Develops requirements, engineers, and manages all phases of a project including design, implementation, support and extensive troubleshooting of all Voice related issues, Serves as an adviser to management and development staff for matters of voice infrastructure design, Programs ICM scripting and configuration and other Cisco unified communication component management, Responsible for planning, designing installations to include the build and deployment process, Perform timely engineering reviews and planning of maintenance and upgrades for existing IPT infrastructure (hardware and software), Oversee change management to include maintenance windows, Manages the documentation process and maintenance of engineering artifacts, Mentor/train team members in technical complexities of telecommunications infrastructure, Required A Bachelor's Degree in IT, Telecom Engineering, Required or equivalent work experience 2+ additional years of telecom experience, Preferred 6+ years of experience in supporting Enterprise Multi-Site Cisco Unified Contact Center Implementations, Preferred Other Experience with Cisco UC and UCCE platforms and applications (UCM, ICM, CVP, and VXML), Preferred Other Experience with Cisco Tele-Presence (TMS), Cisco Jabber and Microsoft Lync Voice Integration, Preferred Other Experience with Desktop and server based applications, Preferred Other Experience with Cisco Voice Gateways, AS 5400, VG224s, Preferred Other Knowledge of MS Active Directory and DNS, Preferred Other Demonstrated ability to perform complex problem isolation with Telecommunications infrastructures: PRI/T1/DS3, Preferred Other Experience with H.323 and SIP protocols, Preferred Other Demonstrated ability to perform complex problem isolation in LAN/WAN environments, Preferred Other Working knowledge of Cisco Routing and Switching, Preferred Other Working knowledge of Cisco VPN Technologies, Preferred Other Experience with third party recording software: NICE, VoIP and screen recordings, Preferred Cisco Certified Network Associate (CCNA), Preferred Cisco Certified Network Professional (CCNP), Preferred Cisco Certified Internetwork Expert (CCIE Voice), Preferred Cisco Certified Internetwork Expert (CCIE Routing and Switching), Preferred Cisco Certifications Voice Professional (CCVP), Preferred Intermediate Windows Operating System, Preferred Intermediate Linux Operating System, Preferred Intermediate CISCO Network Systems, Ensures overall integrity of the Telecom architectures and solutions, Researches and keeps abreast of new technologies, services and capabilities in the Telecom industry and advises management of trends and directions, Leads and facilitates the strategic planning, analysis, engineering and design of complex Telecom systems and solutions required to meet business requirements, Will facilitate architecture, design, configuration and testing evolving Telecom infrastructure and services, Collaborates with IT infrastructure teams to define standards to ensure minimum requirements are met prior to the deployment of telecommunication systems and services, Leads and facilitates the evaluation and selection of technology, equipment, systems and services, Oversees and facilitates the installation and implementation of equipment and system upgrades. Telecom engineers are in charge of electrical and … required, Minimum two years of experience with media/voice gateway provisioning, or VOIP technologies (e.g. The role of a telecom project manager is dependent upon the project at hand. Example of resume for Network Technician with 15 years of experience in IT and Telecommunications. Tracks work tickets and completes work within stated SLA's Provides monthly reporting on ticket status, completion rates, etc, Knowledge and application of program management skills, Knowledge of engineering concepts and skills and their application in the area of engineering specialty, Coordinates installation of circuits from third party vendors, extension to telephony equipment and works to accept circuits from third party vendors, Experienced in Computer Telephony Integration (CTI) and knowledge of Avaya /Nuance product suite for IVRs will be an advantage, Good analytical, interpersonal skills and able to work with minimum supervision, Degree in computer related disciplines or equivalent experience, 5+ years experience in a technical support position in a client/PBX environment, Familiarity with Avaya telephony systems including vector scripting, Highly analytical; ability to research questions and review facts to make accurate decisions, Ability and willingness to participate in on-call rotation to monitor systems for expected performance and respond to errors and emergency problems, Set-up, configure and test Cisco Unified Communication solutions. A Telecommunication or Telecom Engineer is a discipline that combines Electric Engineering with telecommunication to bring about progress and development in telecommunication. Windows Server Engineer Resume Sample. Performs as project manager as required, Responsible for providing the best solution possible for the lowest cost to the client, Performs and supports all install and maintenance activity in accordance with operational procedures. Download Telecom Engineer Resume Sample as Image file, Develop test plans and perform post-installation testing to verify performance. Undertake the implementation, commissioning and maintenance of equipment (CPE and network equipment) utilized throughout the Verizon network and customer facilities, Performs and supports others on the assembly, install, configuration and/or testing of telecommunications equipment along with associated wiring and cabling, Performs and supports others in the maintenance of network and customer circuits and equipment including related scheduled maintenance events, Performs and supports others to coordinate the testing and turn up of service with all involved providers until the customer’s service is up and working. Usual duties mentioned on a Telecom Engineer resume include installing equipment, solving technical issues, working with fiber optic or copper cables, and enabling telecommunications companies to achieve their goals. Verify component/system performance through vendor demonstrations, best practice resources, or through onsite pilot configuration and testing, Document architectural designs, standards, requirements, dashboard metrics, configuration items and related dependencies for servers/systems, networks, monitors, storage and their integration relationships with applications and infrastructure. Provide weekly activity statuses and sprint progress. Other duties as defined by management, Application or administration in the following products a plus, Noble Predictive Dialer, RightFax, Nice Call recording, Nice Work force management, Nice RTM, Occasionally up to 20% for special projects, This position may be filled at a level I, II or Senior depending on candidate experience. Below you will find a resume for a professional in the telecommunications industry. and SIP Based Turrets (Trader Phones), Troubleshoot connectivity and performance issues that involve secure VTCs, phones, encryption devices, voice bridges/PBXs, scheduling and monitoring applications, and leased circuits, Customer Service Experience in answering technical queries about phone and video issues, Analyze system logs and identifying potential issues with Telecommunication, Introducing and integrating new Telecommunication Voice, Video and Unified Communications technologies into existing data center environments, Responsibility for physical and virtual security of the Telecommunication Systems, Interface and manage Telecommunication Vendor and Consulting Relationships during Voice and/or Video Project, Ensure the Telecommunication Network infrastructure is up and running by providing state of the Art Utilize Monitoring and Reporting tools for proactive management to minimize outages to phone systems, Communicate to IT Team and Business Partners regarding Voice and Video Technical Proposals, Solutions and/or Issues, Additional duties of this position will include new software revision/feature sets/patch evaluation and trade studies, periodic system refresh, technical briefings (internally as well as with customer representatives), system requirements development, creation and maintenance of system documentation and drawings (specifications, logical and physical architecture and interconnect diagrams, etc. Ensure that systemic issues are escalated appropriately, and that documentation is created and kept up-to-date. Consider in all cases the operational impacts, deployment, and implementation challenges associated with design implementation, Partner with the Deployment and Operations teams ensuring solutions accommodate and enable effective deployment and ongoing operations if the infrastructure, Strong analytical, negotiation, and organizational skills. Excellent written and oral communications, interpersonal, analytical, abstract reasoning and organizational skills. Presently 2G / 3G / RF / Telecom Consultant/Corporate Telecom Trainer in United Telecom Limited (UTL Technologies Limited) since July 2012 to Till Date. The telecom CV example shows one way someone could qualify for a position in this industry. - Instantly download in PDF format or share a custom link. It focuses on major sections, content, style and appearance of effective resume. Coordinate vendor proposals for purchases of hardware, software, and technical services. Knowledge of how to protect a voice network from both internal and external attack, A working understanding of the change management process, Good interpersonal and presentation skills, Provide good customer service, communicating clearly with IT staff and Clinical staff, Ability to assist in planning, developing and implementing strategic, disaster recovery, and redundancy plans, Ability to identify, plan, and implement new voice network and server technologies and projects, Ability to voice network capacity planning and implementation, Ability to set up backups/restores of voice systems, identifying and installing necessary patches or software upgrades, and create and maintain voice network documentation, Ability to recover voice hardware from different kinds of failures with minimal downtime/data loss, Ability to utilize management tools to analyze and resolve any voice issues, Ability to troubleshoot and recover degraded or failed voice hardware, Ability to negotiate hardware specifications based on vendor/project criteria, Ability to configure and troubleshoot Voice, WAN, LAN, and WLAN technologies, Ability to be professional, calm and collected, even in the face of serious adversity, Ability to develop and maintain good vendor and business partner relationships, Able to handle more than one task at a time, Able to work under the direction of senior and/or lead Telecommunications Engineer and in a team environment, Oversee a variety of functions specifically related to supporting, troubleshooting, enhancing and implementing our Cisco Call Manager system, Provide support, implementation, and troubleshooting for call flow, routing with both traditional PRI’s as well as SIP, SRST, and 911 services, Ensure telecom systems and call flow is stable, secure and resilient to provide maximum uptime to our customers, Coordinate efforts with Local Exchange Carriers to provide stable, effective telco provisioning and services, Meet and exceed individual objectives as defined by supervisor, Thoroughness, accuracy and timeliness in completing essential duties, Strong attention to detail and sense of urgency, Excellent communication skills both written and oral, Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate, Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, Time Management – ability to prioritize workload and manage one’s own time, Cisco CCNP or equivalent Cisco Call Manager 7x-current experience, Relevant depth and work experience with Cisco networking equipment, Physical Demands: Standing, walking over 1/3 of the time, sitting to 2/3 of time, kneeling/crouching to 2/3 of time, reaching with hands and arms to 2/3 of time, talking or hearing over 2/3 of time; move, transport or place up to 1/3 of time up to 25 pounds, Working Conditions: Indoor office environment, considerable use of telephone, computer and other office equipment, Research, evaluate and propose new voice related technologies and solutions, Coordinate the installation and testing of telecommunication hardware and software, Ensure processes and procedures are in place to support the development of new technology and services; initiate knowledge transfer to the team, Monitor switches, trunks, licenses and voicemail capacities and creates reports, evaluate findings and recommend changes to management as appropriate, Coordinate modifications, repairs and preventative maintenance on telecommunication equipment and adjunct or related systems; determine schedules, monitor progress and track completion, Troubleshoot problems quickly to determine the appropriate resolution path, server as technical consultant to identify needs and determine solution; provide cost estimates; recommend preferred solution to stakeholders, Provide technical escalation and assistance to the team; collaborate with vendors to resolve issues as appropriate; monitor vendor services and performance and recommend changes as appropriate, Develop and maintain required product knowledge and technical skills, Develop and sustain a method to maintain the telephony hardware/software, Perform miscellaneous job-related duties as assigned, Must not require work authorization sponsorship from our company for an employment-based work permit or other work authorization document, 3 - 5 years of related Telecom experience required, CTP (Convergence Technologies Professional) certification or Avaya/Network Plus equivalent preferred, Vendor certification a plus - Avaya Preferred, Must have intermediate or above knowledge of Microsoft products as related to voice systems including Office, SQL tool, Visio etc, Must be able to work 40-50 hours per week, with flexibility based on business need, Intermediate knowledge of Voice Network Infrastructure and supporting systems (Voicemail, IVR, Quality Monitoring, etc), Intermediate or above experience with network providers and circuit provisioning, Intermediate call routing/vectoring and ACD programming skills prefer Avaya vectoring and ACD systems administration, Intermediate knowledge of Avaya Voice Network Infrastructure, Avaya S8700, Communications Manager 5.0 and peripheral devices including AES, Voice Portal, and Verint (May not be required for some roles), Intermediate experience with telecom network providers and circuit provisioning, Knowledge of Red Hat Linux and Unix as relates to telephony systems and command line interface preferred, Proven ability to plan and implement voice networks, High threshold to perform during pressure situations, Exceptional problem-solving, organizational and multi-tasking skills required, Exceptional customer service and communication skills – must be able to communicate, verbally and in writing, in a clear concise manner to peers, vendors and management, Ability to maintain confidential information, Strong time management and organizational skills, Comfortable working independently or in a team, Strong sense of initiative, requiring little direct supervision, Following up and supervising the installation field of telecom-GSM project, Installation, operation and maintenance of all telecom and power equipment in the telecom sites, Preventive and corrective maintenance of all telecom, power equipment, backup systems, and generators, Troubleshooting, analyzing, and solving faults, Following up and tracking the Telecom Materials in the warehouses, Following up with the Electricity Companies to get the permanent power connection to the sites, Coordinate with the other technical departments for the provisioning of the network needs and the implementation of the related projects, Preparing the daily and weekly reports that cover the budget update, progress, business cases...etc, Supervising and coordinating with the subcontractors to ensure the work delivery with high quality within the time plan, Drafts bid specifications, requests for proposal, and evaluates vendor responses to establish contracts, Following up with the Procurement and Finance departments for the application of request for quotation & purchase ordering, Minimum 1 year of experience in related field (fresh graduate are welcome to apply), Telecom Engineer with knowing the principles of radio propagation, Excellent Team work and organizational skills, Computer skills: AutoCAD , Microsoft office, Languages: English (oral and written), Arabic (oral and written), Participate in managing multiple CUCM clusters from move/add/change to systems design, call routing UC deployments, and strong experience with Cisco Jabber. 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